1. Introduction

AI Calling Agents (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered calling platform and related services.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Company information and business details
• Payment and billing information
• Profile information and preferences
• Communication records and call data

2.2 Technical Information

• IP address and device information
• Browser type and version
• Operating system and platform
• Usage data and analytics
• Cookies and similar tracking technologies

2.3 Call Data

• Call recordings and transcripts
• Call duration and timing information
• Phone numbers dialed and received
• AI conversation logs and interactions
• Call outcomes and results

3. How We Use Your Information

• Provide and maintain our AI calling services
• Process payments and manage billing
• Improve our AI algorithms and call quality
• Send important updates and notifications
• Provide customer support and assistance
• Analyze usage patterns and optimize performance
• Comply with legal obligations and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all communications
• Secure data centers with physical and digital security
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Data backup and disaster recovery procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings and transcripts are typically retained for 12 months unless you request earlier deletion.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: